TERMS AND CONDITIONS

Ok, here's the fine print...

BOOKINGS

• Payment required on booking...NOT on arrival. 
• Visa and MasterCard accepted, +3%. Credit Card Charges are non refundable.
• You can book via our online bookings page https://1770castawaysurvivor.rezdy.com/, by calling 0401 770 572, via email bkgs1770castaway@outlook.com 

CANCELLATIONS

• NO refunds <7days of departure date.
• $20 admin fee per person for refunds >7days of departure date.
• ​Gift Vouchers are non refundable.
  

DATE CHANGES

• NO changes <7days of your departure date (subject to our discretion).
• $20 admin fee per person for date changes >7days from departure date (no refunds after a date change has occurred).

TOUR DEPARTURES / RECONFIRMATIONS

• Tours depart and return from the Greyhound Bus Stop in Agnes Water QLD. Passengers need to make their own way to/from here. We then transfer you to/from the 1770 Marina.
• Passengers MUST text/call 0401 770 572 to reconfirm their attendance and obtain the pre-trip briefing time at least 24-48hrs prior to their date of travel.